Frequently Asked Questions

Installation / Hardware

Please do not hesitate to e-mail us if you have questions and/or answers yourself: mike@dhigroup.com.


 

    Entered: 2012-11-1
  • Question:

    General: What are the Operating Systems supported by MIKE BY DHI software for the 2012 release?


    Answer:

    The following operating supported applies for: LITPACK, MIKE 11, MIKE 11 GIS, MIKE 21, MIKE 3, MIKE Animator Plus, MIKE BASIN, MIKE C-MAP, MIKE FLOOD, MIKE HYDRO, MIKE SHE, MIKE URBAN, Remote Simulation, Temporal Analyst and WEST.

     

    Fully supported operating systems *

    Windows XP Professional Service Pack 3 (32 bit), Windows Vista Business Service Pack 2 (64 bit) and Windows 7 Professional Service Pack 1 (32 and 64 bit).

     

    Non-supported but partially tested operating systems **

    Windows Vista Business Service Pack 2 (32 bit), Windows Server 2003 R2 Standard Service Pack 2 (32-bit)  and Windows Server 2008 R2 Standard Service pack 1 (64-bit).

     

     

    For DHI Network License Manager, the following applies:

    Fully supported operating systems *

    Windows XP Professional Service Pack 3 (32 bit), Windows Vista Business Service Pack 2 (64 bit), Windows 7 Professional Service Pack 1 (32 and 64 bit), Windows Server 2003 R2 Standard Service Pack 2 (32-bit) and Windows Server 2008 R2 Standard Service pack 1 (64-bit). For the latest update please refer to the FAQ

     

    Non-supported but partially tested operating systems **

    Windows Vista Business Service Pack 2 (32 bit). For the latest update please refer to the FAQ

     

     

     

    *Fully supported operational systems are systems that have been tested in accordance with MIKE by DHI's Quality Assurance procedures and where warranty and software maintenance agreement conditions apply.

     

    ** Non-supported but partially tested operating systems are systems, which are not officially supported by the MIKE by DHI software products. These operating systems have only undergone very limited testing for the purpose of MIKE by DHI software, but the software and key features are likely to work. Installation of MIKE by DHI software on a non-supported operating system is done so at the user's own risk. The MIKE by DHI software warranty and software maintenance agreement conditions do not apply for unsupported operating systems and DHI is under no obligation to provide assistance or troubleshooting for cases where the software is being used on a non-supported operating system.

    Please note that single user installations are not allowed on server operating systems. Also, when running a fully supported operating system as a 'guest operating system' on a virtualisation platform, it is automatically downgraded to a non-supported operating system under the conditions provided above.

     

    For FEEFLOW 6.1, the following operating systems are supported:

    Desktop: Windows XP - 32 and 64 bit, Windows Vista - 32 and 64 bit and Windows 7 – 32 and 64 bit.

    Server: Windows Server 2003 – 32 and 64 bit, Windows Server 2008 - 32 and 64 bit and Windows Server 2008 R2 – 32 and 64 bit